John Brown, CMCA®, AMS®, Director of Marketing & Client Services
Office Phone: 206-641-9631
Toll Free: 888-522-7689
Fax Number: 206-641-9699
John Brown brings a variety of management skills to Emerald Management & Consulting, with more than twelve years’ experience in the real estate industry including management of high rise and large scale communities. John holds both the CMCA® and the AMS® designations from Community Association Institute and is an active member of the Legislative Action Committee. John serves as client liaison to ensure our team understands and meets the needs of each community.
Prior to Emerald Management & Consulting, John consulted for a large management company in the Puget Sound region, managed a large scale association, and served as a Community Association Manager with a portfolio of condominium properties ranging from medium-size garden style to large high rise condominiums. John is experienced in managing associations undergoing envelope investigations, construction defect lawsuits and repairs, special assessments, bank loans, and high delinquency rates. John provides administrative, managerial, and operational counsel to each association’s governing body, developing budgets, analyzing and presenting financial reports, soliciting and evaluating bids, directing the enforcement of restrictive covenants, performing site inspections, and supervising association on-site personnel.
John demonstrates a diversity of management skills, having spent many years working in the non-profit sector on both a national and international basis. The experience he gained from working with boards of directors during that time make him a valuable asset for any association. John obtained his Bachelor of Arts in English and Bachelor of Journalism from the University of Missouri. He enjoys hiking, biking and entertaining.
John’s responsibilities with EM&C include but are not limited to:
- Work closely with each association manager to insure client satisfaction, providing guidance and support to resolve any issues
- Train and mentor the association management team in providing excellent customer service
- Work with Managing Members to establish company policies and procedures
- Work with Director of Association Management to establish new management partnerships with targeted associations
- Manage a small portfolio of associations